Return Policies and FAQ
We are committed to providing high-quality products and excellent customer service. Please take a moment to familiarize yourself with our shop return policies.
Our products are made-to-order, just for you.
As a result, we can not accept:
- general returns
- sizing-related returns
Quality Issues:
We accept returns and offer refunds for products that are defective, damaged, or incorrect.
If there is a visible quality issue, print error, or if your product comes damaged, we will replace or refund it.
– Please contact us within 14 days of receiving your order to initiate a return.
– Please provide clear photos of the products on a flat, well-lit surface and email to us at info.books4movies@gmail.com.
As soon as we receive your email detailing the problem with photos (within 14 days of receiving your order), we will work quickly towards a speedy resolution.
Refund Process:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 7-10 business days.
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